Accept that the bonus round comes at random
96.13% to 96.94% is the long-run RTP range of Big Bamboo, an average over a very large number of rounds, not a promise for one visit. How often the bonus round comes is not known before you spin, and the result of one session is random whatever the RTP version. Two sessions at the same bet can end far apart.
Six RTP versions of Big Bamboo run at different settings, and the version Oz Casino runs is shown only in the game rules. Check that line before you bet, because the same reels pay differently at each version.
50,000x the Base Bet is the ceiling of Big Bamboo, and it is reached very rarely. The cap applies per round, counted against the current Base Bet. Read the figure as the top of the scale, not as an expected result.